Often people forget that they can file consumer complaints with the state. For example, in Missouri, consumers should let the state Attorney General’s Office know about unscrupulous businesses and individuals. They rely on consumers to act as partners in rooting out fraud and helping bring criminals and scammers to justice.
As it says on https://ago.mo.gov/civil-division/consumer/consumer-complaints: “The Consumer Complaint Form is available for online submission or pdf format. If possible, please complete the PDF form by computer. If you don’t fill it out by computer, type or hand-print clearly in dark ink. Incomplete or unclear forms will be returned. Be sure to enclose copies of important documents concerning your transaction such as contracts, invoices, warranties, brochures and canceled checks. Do not send originals.
Call the Consumer Protection Hotline at 1-800-392-8222 for more information about filing a complaint.”